The VXLive platform is a user-friendly interface that allows you to chat directly with your users, manage messages, and offer various services. This guide explains the key features of the platform and how you can make the most of them.
In the left column of the interface, you’ll find your message overview. This is where all incoming messages and active chats are displayed in a list.
User Icons: Each user is represented by a colored circle and their name. The colors can indicate various information, such as online status or specific categorization.
VISIT-X Symbol: Some users have a "VISIT-X" symbol next to their name, meaning they joined your chat through VISIT-X.
Filter Options: Use the filters at the top to switch between "Unanswered" and "All Messages." If you’re looking for a specific user, you can use the magnifying glass icon or search between "Messenger" or "Video Chats."
In the middle column, you can see the history of your communication with a selected user.
- Chat History: This shows chronologically when a user entered or left your chat, as well as all sent and received messages.
- Sending Messages: At the bottom of the software, there is a small line where you can enter a message in the chat field and send it directly to the user. Your message will then appear in this column.
The right sidebar offers you various settings and additional features to customize your experience on the platform.
- Account: Manage your account settings, change personal information, or adjust your preferences.
- Ticket for Live Show: Here, you can create or manage tickets for upcoming live shows (requires separate activation).
- Groups: Create and manage groups to send mass messages to these groups.
- Text Templates: Create and manage text templates for frequently used messages.
- Pricing: Adjust your pricing to efficiently monetize your services.
- Lovense Toys & External Devices: Connect and configure external devices to enhance your interactions (requires separate activation).
- Phone Service: Use the phone service to connect with your visitors even more flexibly and earn money while using the phone.
- Help & Support: If you have any questions or problems, support is available here.
- Logout: Don’t forget to securely log out after using the platform.